Frequently Asked Questions
Everything you need to know about our slow-made garments and conscious craft.
What makes Story mfg. products unique?
Our garments are created using slow, traditional craft techniques including natural dyeing, hand-embroidery, and organic materials. Each piece is unique and designed to age beautifully over time.
How should I care for naturally dyed clothing?
We recommend hand washing in cool water with a pH-neutral detergent. Avoid drying in direct sunlight as natural dyes can be sensitive to UV light, and always wash with similar colors.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Our silhouettes often feature a relaxed, oversized fit. Detailed measurements for every size are provided on each product page to help you find your perfect match.
Are your materials sustainable?
Sustainability is at our core. We use GOTS-certified organic cotton, linen, and biodegradable fibers, ensuring our production process supports both the planet and the artisans we work with.